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Wi-Fi, Yes. Talking to Co-Passengers, No

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Wi-Fi, Yes. Talking to Co-Passengers,  No And we told you so. In a New Media Travel article we discussed the low to-no threat that cell phones pose to navigation, and why some many airlines like Emirates are permitting cell phone use in flight. US-based airlines don’t. But we also said most passengers don’t actually want to talk in the air. ... Read More »

Out Guessing The Hotel Guests

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Out Guessing The Hotel Guests It’s one of the great ironies of social networking that companies, in this case hotels, hire top marketing research firms and pay them big bucks to determine customer needs and levels of satisfaction. Instead, the hotels should really spend more time reading the comments posted to their sites or blogs and get no-cost, real-world, real-time ... Read More »

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