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Tag Archives: new media

Millennials Change the Face of Hotel Design

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Millennials Change the Face of Hotel Design Wasn’t so long ago that all hotels pretty much looked alike. Just another pretty face, or not so pretty. There were some differences in the design of a luxury lobby and bar, versus, say the lobby and bar of a moderate-priced hotel chain. No one would confuse a Four Seasons with a Best ... Read More »

Pinterest Place Pins Pushes Pinterest into Travel

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It’s pretty amazing that Pinterest is valued at 3.8 billion dollars, even though it has no revenue. But that hasn’t stopped the popular image- driven site from expanding its reach into travel.   The company, started in 2009,  has more traffic from its mobile applications than its website,  and co- founder Evan Sharp went so far as to say Pinterest ... Read More »

Does Twitter Manipulate and Foster Paranoia?

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Does Twitter Manipulate and Foster Paranoia? Someone in my Home Feed on Twitter only posts the number of followers he/she gained. And the number of followers he/she lost. Every day. “Today I lost 5 Followers and gained 3.” “Today I lost 1 Follower and gained 0.” And so it went. The steady drumbeat of the daily report fascinated me: I ... Read More »

Why The WiFi Fuss? Hotel Guests Should Never Have to Pay for It

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Why The WiFi Fuss? Hotel Guests Should Never Have to Pay for It Hotel guests have said it again and again: after location, and service that exceeds  expectations, free and reliable WiFi matters the most. So why do hotels charge for WiFi and why do guests have to struggle find a location that works? Hotelchatter says that while most hotels ... Read More »

Brands Trump Customer Service in Social Media Use

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Brands Trump Customer Service in Social Media Use In spite of the reports suggesting social media is the way to connect with and service customers, it just may not be true. Hotelmarketing.com reported that 62% of customers are looking for more support through social media. But, brand reputation and promotions still top the list of how companies use social media. ... Read More »

American and US Airways Agree to Create World’s Biggest Airline

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American and US Airways Create World’s Biggest Airline Well, it was bound to happen in this time of consolidation, or, more accurately, the “merge or die” aviation business climate, the seventh merger since 2005. With the announcement of the marriage between American Airlines and US Airways, 80% of all flights will now be controlled by four major carriers: the new ... Read More »

Saying “I Love You” at 35,000 Feet-From Seat 7B

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Saying “I Love You” at 35,000 Feet-From  Seat 7B Why Not? Flight attendants are not inherently anti-romantic or anti-social, they’re just brainwashed when it comes to using cell phones in the air. “Please switch off all mobile phones as they can interfere with the aircraft’s rafts navigation system,” is the flight attendant’s mantra. But there  is no verifiable  reason why ... Read More »

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