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Out Guessing The Hotel Guests

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Out Guessing The Hotel Guests It’s one of the great ironies of social networking that companies, in this case hotels, hire top marketing research firms and pay them big bucks to determine customer needs and levels of satisfaction. Instead, the hotels should really spend more time reading the comments posted to their sites or blogs and get no-cost, real-world, real-time ... Read More »

Pssst! Don’t Change Your Sheets, And Earn Some Money

Pssst! Don’t Change Your Sheets, And Earn Some Money Usually my hotel room doesn’t need regular cleaning, and my sheets don’t need changing daily. And when I tell the housekeeping staff to skip my room, they reward me with a hand to the small of their backs, and a thanks for making their day a little easier. Besides, they often ... Read More »

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