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Author Archives: Kaleel

Flight Attendants Get No Respect. But Can They Do Their Jobs?


Flight Attendants Get No Respect.  But Can They Do Their Jobs? Wanted: Someone to push heavy carts along a narrow aisle dispensing drinks, cookies and conversation, with a smile. Applicant must be able to evacuate a plane, determine, behind closed curtains, what passengers are most likely to help in an emergency and wonder about the little girl flying alone, sitting ... Read More »

Millennials Change the Face of Hotel Design

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Millennials Change the Face of Hotel Design Wasn’t so long ago that all hotels pretty much looked alike. Just another pretty face, or not so pretty. There were some differences in the design of a luxury lobby and bar, versus, say the lobby and bar of a moderate-priced hotel chain. No one would confuse a Four Seasons with a Best ... Read More »

Will Facebook Dominate Travel Impulses


Will Facebook Dominate Travel Impulses If you’re looking for a sales job in travel, now might be the time to approach Facebook. The giant Social Media site is on a mission to further elbow its way into the travel space and has been reorganizing its sales force. As HotelMarketing, reports Facebook has been recruiting for travel sales representatives as it ... Read More »

Pinterest Place Pins Pushes Pinterest into Travel


It’s pretty amazing that Pinterest is valued at 3.8 billion dollars, even though it has no revenue. But that hasn’t stopped the popular image- driven site from expanding its reach into travel.   The company, started in 2009,  has more traffic from its mobile applications than its website,  and co- founder Evan Sharp went so far as to say Pinterest ... Read More »

Anatomy of a Twitter Suspension


Anatomy of a Twitter Suspension So it begins innocently enough. I try to send a Tweet from an active, important  account I manage. The Tweet doesn’t send. Error Message: “There was an error sending…please select the Social Network and try again.” So I try,  and try again. Then it slowly dawns on me:  There’s more here than meets the eye. ... Read More »

Luxury Travelers are Skeptical About Luxury Travel Brands

Why Luxury Travelers are Not Impressed by Luxury Travel Brands You’d think that the “rich and famous” would naturally be drawn to top hotel brands, names synonymous with luxury like the Ritz-Carlton and Four Seasons. But Luxury Daily in an article by   Joe McCarthy, says it ain’t necessarily so. Apparently very few of the top 10% of the wealthy “have ... Read More »

Does Twitter Manipulate and Foster Paranoia?


Does Twitter Manipulate and Foster Paranoia? Someone in my Home Feed on Twitter only posts the number of followers he/she gained. And the number of followers he/she lost. Every day. “Today I lost 5 Followers and gained 3.” “Today I lost 1 Follower and gained 0.” And so it went. The steady drumbeat of the daily report fascinated me: I ... Read More »

Death by Too Many Reviews: When is Enough Enough?


Death by Too Many Reviews: When is Enough  Enough? Reviews do matter. A report by SAS noted that positive reviews (less so TripAdvisor-based rank and brand), followed by lower price were the most important influencers of choice. And lower price or higher ratings don’t overcome the impact of negative reviews. But even in America, it’s possible that more isn’t better. ... Read More »

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